Our Capabilities
WE DELIVER OUR EXPERTISE TO OUR CLIENTS
CONSULTANCY
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Assessing a scheme’s viability and feasibility early is crucial to its success. Leveraging our development expertise, we provide detailed rental income and operational expenditure forecasts to determine viability.
Our in-depth analysis ensures your strategy is well-informed and value is maximised. Intuitive, easy-to-read reports highlight development potential and offer clear recommendations for next steps.
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Using national and local market intelligence, we provide clients with valuable insights through detailed data analysis, ranging from macro market trends to hyper-local perspectives. Our reports delve into the market, location, and demographic insights.
We assess socio-economic factors, including local investment, employers, rental levels, and supply and demand trends. Additionally, we analyse resident demographics, household incomes, and earnings to evaluate affordability.
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VervLife supports clients throughout the planning process, offering confidence to councils and authorities with professional management input.
We attend Design Review Panel meetings to provide feedback from residents, and contribute at public consultations to clarify how BTR and Co-living schemes differ from other rental products. VervLife also participates in Pre-app meetings, adding value as experienced operators.
We have expertise in writing management strategies for planning applications and can attend planning committee meetings as needed.
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In collaboration with our strategic land and acquisition partners, we source investment opportunities across the UK, covering the entire market.
Leveraging our extensive network, we also identify off-market sites. To enhance our land acquisition service, we offer architectural and design support, along with planning advice, through trusted third-party partnerships.
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Our design review service evaluates how design decisions impact management during the Design and Construction phases.
We provide clients with tailored recommendations to enhance efficiency and reduce operational costs.
Additionally, we offer interior design advice and procurement through our group FF&E partners, Project:FF&E.
MOBILISATION, MARKETING, LETTINGS MANAGEMENT
The more time available to mobilise a scheme, the better. This phase of a project has many moving parts and needs to be carefully project managed to ensure that when a scheme opens, there are no surprises and everything is set up.
During the mobilisation phase, our technology is set up, which involves designing and populating the resident portal, configuring the tech stack, setting up bank accounts, producing bespoke policies and procedures, developing and launching a bespoke marketing strategy, recruiting the on-site teams, and getting to know the intricacies of the site.
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Transition from the construction to the management phase must be frictionless for the residents to drive their advocacy and preference of the properties that they live in. Our experienced team of mobilisation specialists and on-the-ground community managers combine to ensure any final issues are snagged quickly, leaving residents to enjoy their new homes with real peace of mind.
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Our specialist lettings experts work alongside developers/investors to manage successful end-to-end lettings strategies and tenancy progression.
We provide advice on all aspects of the market, supporting clients to optimise rental pricing, and take care of all aspects of tenant referencing, tenant onboarding, and tenancy compliance.
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Our in-house marketing team works closely with the on-site team, revenue team, and client to develop a bespoke marketing strategy. The team undertake detailed local market research and competitor analysis.
Each unit is priced based on the floor, location, and aspect. Timing and launching a ‘coming soon’ campaign is planned carefully to optimise the number of enquiries. Rents are reviewed on a regular basis to ensure that they remain competitive and optimised.
OPERATIONS & REPORTING
Tried, Trusted & Tested but Flexible Nationwide Infrastructure
We have an established nationwide infrastructure to support sites with staff across the UK, along with a comprehensively vetted roster of nationwide supply chain partners. Flexibility is our thing; we use either directly employed FM staff for maintenance and cleaning or national supply chain partners to suit our client requirements.
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The best BTR assets thrive on a strong sense of community and we make your property more engaging by focusing on resident service and happiness, collaborating with residents and local stakeholders to share news, offers, and host engaging events.
Our unique community engagement portal, VERVO, facilitates seamless communication and provides deeper insights into resident and community preferences.
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Successful BTR and Co-Living schemes depend on relationship driven management that puts residents first.
With extensive estate and block management experience, we prioritise resident needs while delivering strong fundamentals such as financial reporting, contractor oversight, community engagement, and health and safety.
We operate over 50,000 residential units across the group which allows us to leverage our scale across our supply chain to the benefits of all of our clients.
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We take pride in the experience our customers receive and believe the measure of good service is the way developers and managers treat their customers after the lease has been signed. Our customer experience and aftercare specialists provide dedicated support to our management teams, 365 days a year and 24 hours a day, ensuring resident expectations are consistently exceeded.
We are constantly exploring how we can activate our assets in more effective and efficient ways. To offer our clients and customers an unparalleled level of service and experience, we have invested in and developed two smart technology platforms, ideal for the BTR, SFR and Co-Living sectors that set us apart from other managing agents.